The Case Desk · Legal
Contact
Effective: 3 September 2026 · Last updated: 3 September 2026
Reach the right desk first and we will get back to you sooner. Every address below is monitored by The Case Desk team.
Contact desks
General enquiries
hello@playcasedesk.comCompany correspondence, press and partnership enquiries.
Customer support
support@playcasedesk.comGameplay problems, account access, bug reports, progress and certificates.
Billing and subscriptions
billing@playcasedesk.comPayment questions, duplicate charges, cancellations and refund enquiries.
Privacy and data requests
privacy@playcasedesk.comData access, correction, deletion, consent withdrawal and privacy complaints.
Postal address
SAASILI LTD (company number 14512976), Unit A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE.
The Case Desk is a digital product operated by SAASILI LTD. Payments are processed by Paddle, our Merchant of Record.