The Case Desk · Legal
Contact
Effective: 3 September 2026 · Last updated: 3 September 2026
Reach the right desk first and we will get back to you sooner. Every address below is monitored by The Case Desk team.
Contact desks
General enquiries
hello@playcasedesk.comCompany correspondence, press and partnership enquiries.
Customer support
support@playcasedesk.comGameplay problems, account access, bug reports, progress and certificates.
Billing and subscriptions
billing@playcasedesk.comPayment questions, duplicate charges, cancellations and refund enquiries.
Privacy and data requests
privacy@playcasedesk.comData access, correction, deletion, consent withdrawal and privacy complaints.
Postal address
SAASILI LTD (company number 14512976), Flat 2 Kirstin Court, The Green, Eccleston, Chorley, Lancashire, United Kingdom, PR7 5TP.
The Case Desk is a digital product operated by SAASILI LTD. Payments are processed by Paddle, our Merchant of Record.